We are delivering to all zones except containment zones.

Privacy Policy

This privacy policy (“Policy”) sets out how Owappi (“Kol Kol Baby Carrier”, also identified by “we” or “us” or “our” ) uses and protects any information that you give us when you use this website/ mobile application (individually and collectively, “Platform” ).
We firmly believe in your privacy and the security of your personal information. We do not rent, sell or distribute our customer base or newsletter e-mails to anyone. We also do not store your financial information such as  bank account information, credit/debit card or other payment instrument details and any other information on our server, all purchases are processed through our secure payment gateway. 
We are committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this Platform, be rest assured that it will only be used strictly in accordance with this Policy.

Please note that our Policy is subject to change at any time, and we may not be able to provide you prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you are accepting and consenting to the practices described in this Policy.

What we collect 

1. We learn, collect, and store your personal information (that we consider necessary) when you use our Platform. This includes your name, username, password, shipping and billing address, number, email address, financial information, such as bank account information, credit/debit card or other payment instrument details and any other information that you provide during your time on the Platform. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform’s various features.
We use this information  to process your order, support your experience throughout our website to provide you a safe, efficient, smooth and customised experience. This includes communicating with you about your order, new products and latest promotional offers. This allows us to provide specific services and features that most likely meet your needs, customise our Platform to make your experience safer and easier, and enable third parties to carry out technical, logistical, and other functions on our behalf.If you do not want to receive emails or messages from us, please get in touch with our customer care team to de-list your e-mail ID. 
We do not sell your personal information to other parties

2. Whenever you interact with our Platform, we automatically receive, record, and analyse information from your browser or device, which includes, without limitation, your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Platform, information about your mobile device, including a unique identifier for your device and purchase history; which we sometimes aggregate with similar information from other customers to create features such as best-selling products, products you viewed or searched for, products you may like. We may also use browser data such as cookies, flash cookies, or similar data on certain parts of our Platform. We may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalised content, to give you the best possible shopping experience on our Platform.

3. We may receive information about you from third parties, such as social media services, commercially available sources, and business partners. If you access our Platform through a social media service or connect a service on our Platform to a social media service, the information we collect may include but is not limited to your user name, profile picture, email address, friends list and any other information associated with that social media service, which the social media service has the right to share with us and any other information or content you have made public in connection with that social media service. Whenever you access the Platform or contact us through social media services, you authorise us to collect, store, analyse and use such information in accordance with this Policy.

Cookies

Like almost all e-commerce web sites, we use cookies after obtaining your permission. It transfers to your computer’s hard drive through your web browser. This file helps us recognise your browser and respond to you as an individual, as well as provide personalised features and advertisements based on your needs, likes, dislikes and behaviour on our Platform.
You can choose to accept or decline cookies. The help menu on most browsers will tell you how to prevent the browser from accepting new cookies and deleting/ disabling existing cookies. However, disabling/ deleting our cookies could prevent you from taking full advantage of our Platform’s various features.

Security

The security of your personal information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss.

What we do not collect

We do not store your financial information such as  bank account information, credit/debit card or other payment instrument details and any other information on our server, all purchases are processed through our secure payment gateway. 

Disclaimer

Thought we have taken security measures for protecting your personal information, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events that are beyond our reasonable control including acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, etc. You provide all personal information at your own risk.

If you have any questions or feedback regarding this Policy, you may contact us.

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